Security

Encryption

Data and user authentication info is transmitted over the internet and store in encrypted form. You have the option of using the encryption key (known only to you). Or just a username and password, We recommend you use the encryption key option for added security.

Physical security

Icubackup application is hosted at a world class Data centre in the UK, just outside the M25. Our Data centre offers: state-of-the-art smoke detection and fire suppression systems, motion sensors, 24 X 7 secured access, video camera surveillance and security breach alarms.

Uninterrupted power

100% Service Level Agreement, based on our aims of over-engineering and robustness:

• 1.5 megawatt onsite substation with diverse power feeds
• Broadcrown 1.8 megawatt generator connected via ATS systems
• N+1 Powerwave UPS system
• N+1 Airdale Air Handling system
• 22oC +/- 2oC data floor temperature

Top level security

We take security very seriously indeed. Our data centres are located within secure compounds with 3-metre fencing and electric entry.

Entry to the buildings is via 24/7 swipe card systems, with 6-layer entry and 24/7 on-site Security.

Network Security

We have a periodic third party review of our network infrastructure to check for known application and service vulnerabilities.

Double Backups

User data resides on raid protected industry leading storage devices with multiple levels of redundancy. In addition, data is periodically backed up onto another set of devices for additional security.

World-Class Storage System

By using ICU Backup you benefit from state of the art Sun SAN storage devices and full redundancy backups (The same systems used by financial institutions for backup banking information) without having to spend out on any expensive equipment yourself.